Page 14 - RGIC Vibes
P. 14

KALEIDOSCOPE










       COMBAT CONFLICT : THE RIGHT WAY



       Think about it, a recent survey by                        Conflicts which are considered to be
       employee assessment and skill                             resolved by their own-self or rather
       measurement company Mettl states that                     avoided, don’t always result to be
       managers in India spend about 40% of                      pessimistic. They often lead to positive
       time resolving employee conflicts at work.                 results such as improved alternatives to
                                                                 problems, innovation, etc because if those
       Can you imagine, 85% of both individual                   conflicts were avoided, optimistic results
       contributors and leaders agreed that they                 wouldn’t have been achieved. Being a
       experienced some amount of inevitable                     manager, forecasting the end result of
       conflict at work?                                          conflict and resolving it would seem to be
                                                                 a di cult task. To guide you better on this,
       Well, this is unbelievable but true, 58% of               here’s a small tale which will help you
       workers surveyed consider exiting due to                  perceive ways to deal with a conflict.
       disruptive conflicts at work.


































               A young boy Gaurav was working hard to make a sculpture. Meena his friend
                   says “That’s ugly!” Raghav sitting nearby, after listening to this, felt sad.


              Miss Pooja came to the table where Gaurav was working, she took him out for a
               conversation and said, “Whenever someone makes you sad, tell them how you
              feel”. Being worried about sharing his feelings, Gaurav went to Meena and said,
              “I feel sad when you say mean things to me”. Meena imagined how it would feel
                if someone said mean things to her. She realized her mistake and apologized
                                                         to him.



   *For Internal Circulation Only
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